Sunday, July 21, 2024

Global IT Outage: Crowdstrike Root Cause Analysis still Pending

A faulty update from Crowdstrike on Friday morning impacted IT systems worldwide dependent on Microsoft Windows machines. The outage, which has been described at the largest global IT outage to worldwide, led to the severe disruption of businesses, government functions,  and health services.

By the weekend, most systems appeared to have been restored, however a technical root cause analysis as to how the faulty release made it past QA points, had yet to be published by the company.

Statement from George Kurtz, CEO of CrowdStrike

“CrowdStrike is actively assisting customers affected by a defect identified in a recent content update for Windows hosts. This issue does not impact Mac or Linux hosts and is not related to a security incident or cyberattack. We have identified and isolated the problem, and a fix has been deployed. We advise customers to check the support portal for the latest updates and to continue monitoring our website for comprehensive and ongoing information. We also recommend that organizations communicate with CrowdStrike representatives through official channels to ensure they receive accurate information. Our team is fully mobilized to guarantee the security and stability of our customers’ systems.”

Tech Update page from CrowdStrike:

https://www.crowdstrike.com/blog/falcon-update-for-windows-hosts-technical-details/

About CrowdStrike

CrowdStrike was founded in 2011 by George Kurtz, Dimitri Aliev, and Glenn Gerber, with headquarters in Austin, Texas and major office in Sunnyvale, California.

Major Revenue-Producing Services

CrowdStrike's major revenue-producing services include:

1. Falcon endpoint protection: A cloud-native endpoint security solution that provides real-time threat detection and response.

2. Falcon Intelligence: A threat intelligence platform that provides customers with insights into emerging threats and attack trends.

3. CrowdStrike Services: A team of security experts who provide incident response, threat hunting, and security consulting services to customers.

4. Cloud Security: A cloud-based security solution that provides customers with secure access to cloud-based applications and data.

CEO and Background

George Kurtz is the CEO of CrowdStrike. He has over 30 years of experience in the technology industry, with a focus on cybersecurity. Prior to founding CrowdStrike, Kurtz was the CEO of Foundstone, a leading provider of security services, which was acquired by McAfee in 2006.

Financial Performance

CrowdStrike has experienced rapid growth in recent years, driven by the increasing demand for advanced cybersecurity solutions. Here are some highlights from their financial performance:

  • In 2023, Crowdstrike's revenue was $3.1B.
  • In 2022, Crowdstrike's revenue was $2.2B.

Major Clients and Partners:

  • CrowdStrike has a diverse customer base across various industries, including:
  • Government agencies: The US Department of Defense, the National Security Agency (NSA), and the Federal Bureau of Investigation (FBI).
  • Fortune 500 companies such as Microsoft, Uber, and Netflix.
  • Healthcare providers: Organizations such as the Stanford Health Care System and the University of California, San Francisco (UCSF) Medical Center.

Some of CrowdStrike's notable partnerships include:

  • Microsoft: A strategic partnership to integrate CrowdStrike's Falcon endpoint protection with Microsoft's Azure Active Directory.
  • IBM: A partnership to integrate CrowdStrike's Falcon endpoint protection with IBM's Watson for Cybersecurity platform.
  • NVIDIA: A partnership to combine CrowdStrike's threat intelligence with NVIDIA's graphics processing unit (GPU) technology for AI-powered threat detection.