Wednesday, April 16, 2003

eircom Installs Portal Software for Billing of Broadband

eircom, Ireland's incumbent provider of fixed telecommunications, has implemented Portal's convergent billing platform to support its broadband services. Portal's billing solution supports both existing ISP services as well as for the rapid deployment of residential DSL. The billing platform is implemented on Sun Solaris hardware by Portal business partner KPMG. It will be managed from eircom's ISP Network Operations Centre in Dublin. Financial terms were not disclosed.
http://www.portal.com

Alcatel Upgrades its 1660 Optical Multi-Service Node for 10 Gbps

Alcatel announced several enhancements for its 1660 SM optical transport and packet switching platform, including a 10 Gbps upgrade and new coarse DWDM capabilities. Alcatel said its upgraded 1660 SM provides optimized transport and integrated networking functions for data applications, including Metro Ethernet and storage area networks (SAN). The Alcatel 1660 SM is an add-drop multiplexer and small cross connect. The platform uses Integrated Service Adapter (ISA) plug-in modules to perform rate-adaptive Ethernet and Gigabit Ethernet transport, ATM switching or Packet Ring MPLS-based switching functions with differentiated Quality of Service. It also features a 4xAny service concentrator that enables the grooming of multiple services - including Gigabit Ethernet, Fiber Channel, and ESCON/FICON - into a single SDH or SONET standard signal. The support of CWDM functionality, combined with the multi-protocol aggregation capabilities of the "4xAny" service concentrator, enable the Alcatel 1660 SM to address SAN extension applications based on ESCON/FICON and Fiber Channel.
http://www.alcatel.com

Summary of NGN Ventures Conference

At the closing of this week's NGN Ventures Conference in Burlingame, California, Co-Chairmen Dr. John McQuillan and David Passmore summarized some of the most notable themes of the event. McQuillan also announced that this was his last year as co-chairman of NGN Ventures.


In Last Mile networks, there are many different technical solutions. All are likely to succeed in some way, but each in specific environments. Last mile networks and systems are gearing up to deal with multimedia deliver, and regulatory uncertainty will continue to influence decision making. FTTH will happen in residential deployments before business, and it now looks likely that these will be PON.


In Metro Networking, we were reminded that the leased line business is still 50 times greater than Ethernet. Things are still moving slowly. Start-up equipment vendors face a major challenge in selling to an RBOC, which never want the risk of representing a majority of a key supplier's revenues. This category will be marked by big customers who buy startup technology from big vendors.


A problem with trying to eliminating OEO conversions from Optical Architectures is that there is still a big need for add/drops along network. In addition, it seems that the statements that transponders are the most expensive part of an optical network may be overemphasized as the key economic issue. An optical enterprise market is emerging, with plenty of CWDM equipment being introduced to target businesses.


The business model crisis facing the Service Provider industry is frightening. For existing service providers, to move from current networks to new networks will be extremely challenging. The network cost structure must be cut dramatically. In addition, an all new vendor approach may be needed, possibly along the lines of an integrator model.


Security is full of opportunity. Intrusion detection systems are evolving into intrusion prevention platforms. This requires an inline box that acts as a gatekeeper limiting packet access to the enterprise. Meanwhile, denial of service attacks needs to be tackled in the core, and cannot be done at edge. There appears to be a significant opportunity to consolidate the growing number of security boxes and applications to simplify management.


The Storage Networking market has clear needs and fast payback potential. The possible solutions are all very different, but all are part of deconstructing the old mainframe system. One problem is that there are far too many storage networking start-ups, and there are unlikely to be a lot of successful companies until many competitors fail. Service providers have not stepped up to the storage challenge. They say they want to go up the value chain, but they are not doing it. Enterprises are taking care of their own storage needs, and they may not outsource this.


Enterprise Networks are increasingly using VoIP, but it is primarily for trunking between PBXs. It will take time and better network QoS for VoIP to be implemented further. Data center consolidation is taking place but with the use of blade servers and new SANs, enterprises are facing the same problems of equipment proliferation and scaling as service providers. There is a trend for enterprises to take back some of the functionality they had been giving to service providers, particularly storage. Service providers are having trouble running their own businesses, and as enterprises are getting access to more and better technology, they are doing more on their own.


VoIP is the first bridgehead in the Session Controller battleground, but it is not clear how it will play out after that. Will service providers deal with this? Will it only happen at the enterprise level? This is probably an over-funded segment for the time being.


Already facing mobile voice substitution, ILECs are experiencing further problems caused by Next Generation Voice technologies. The barriers to entry for voice service providers is very low. You can create the equivalent of a central office for just $1 million. Meanwhile, it looks increasingly likely that customers will not buy voice services on their own. Enterprises want data with it, while residential customers want triple play voice-data-video. Voice will not be the same as telephony any more. It will be one of a set of services, giving voice a different character in the future.


Ethernet is going into the public network, but there is still a debate about the exactly how it will take place along the way. The biggest question is evolution vs. revolution: is Ethernet just a service that to be delivered over existing SONET/SDH, or should carriers start to build Ethernet as the metro infrastructure? Currently, the center of Ethernet activity is in Asia. It may be in the next year that we will start to see what happens in the US.


There is an incredible diversity in start-up approaches to Wireless technologies. However, the greatest challenge they face is the incumbents. The existing players will want to augment their wired Ethernet switches with the kind of technologies that the start-up players want to offer. This space may be determined more by incumbent switch vendors than the startups. While we know that WLANs will be big, it is not clear that there will be a great new company in the space.


The resiliency of the TCP/IP model is amazing, but it clearly is riddled with many flaws. There are many innovative ideas about addressing these problems. It may be very difficult to get service providers to make a big change to a new type of equipment, and there was much discussion about small appliances for enterprises. However, it is challenging to repeatedly call on scores of large enterprise prospects to get them to set up spot to spot appliance solutions.


In their concluding remarks, McQuillan and Passmore said that start-ups in today's environment are experiencing a great deal of tension over pursuing incremental vs. radical approaches. Start-ups with increment solutions may bring in short term revenue, but may not be long lasting or reach a large scale. Companies with radical approaches may have great ideas for where future networks should go, but they may not be able to survive while they await a more favorable economic climate.

NGN Ventures: What's Next for Ethernet

An opportunity remains for Ethernet in carrier networks because the demand for bandwidth continues and bottlenecks remain in access networks, said Anand Parikh, VP of Business Development for Appian Communications. However, while Ethernet is suitable as a transport method for shared, and best-effort Internet services, it is still not ready to be the transport layer for multiservice TDM and packet traffic. Parikh observed that to do so would require significant and expensive MPLS upgrades throughout core the network before Ethernet could really handle this time-sensitive traffic. However, Ethernet makes a lot of sense as a service, Parikh said, especially since customers already understand Ethernet. He believes carriers are more interested in mission specific platforms to deliver this service, rather than a "god box" that requires a rebuild of the SONET infrastructure. This implies a "pay as you grow" model, where the lowest possible price of entry is a critical factor. The Metro Ethernet Forum has been working to define metrics for standard Ethernet services, covering such parameters as explicit rate guarantees, optional bursting, granularities, recovery times, etc. The Appian platform is deployed by NTT Communications in about 40 to 50 central offices for offering Ethernet VLAN services.



Taking the contrary point of view, Vivek Ragavan, CEO of Atrica, argued that a paradigm shift to multi-service Ethernet metro transport would happen. The changeover will not happen at the same pace for all carriers, but demand for packet services will drive Ethernet into the transport network. Why Ethernet in the metro? Apart from the growth in packet traffic, there is a demand for bandwidth flexibility and for a lower cost-of-ownership that optical Ethernet is very well suited to handle. Ragavan believes it will not be cost-effective in the long term to patch-up the existing network to deliver the services that customers want. Ethernet end-to-end, where service is integrated with transport, is not only simpler for the carrier to manage but also significantly reduces the number of network-facing interfaces and saves cost. Such a network would still be able to handle TDM services. The question is not whether it is an overlay or a greenfield deployment, said Ragavan, but what are the services that drive future revenues? Atrica believes the transition is already happening in Asia.



ATM-based ADSL networks in the US are losing to the cable modem networks by a two-to-one margin, said Roger Dorf, CEO of Celite Systems. On top of that, the "early adopter" phase of broadband rollout is over and further deployments will require price cuts. Dorf believes that US carriers will find it difficult to make DSL profitable at under $40 per month because they are currently spending $275 per subscriber for each ATM-based DSL activation, taking into account the DSLAM port cost, POTS splitters and filters and the CO engineering and installation costs. Celite is developing a "DSL headend" box that would sit in a neighborhood remote terminal and connect back to a DSLAM in the central office by bonding 8 ADSL circuits into a 40 Mbps trunk. The DSL headend could support 200 to 600 homes. On the subscriber side, the Celite box would provide rapidly provisioned IP/Ethernet connection over the installed copper phone lines. The company is promising much lower cost per subscriber at even modest take rates. Celite was founded in July 2001 and is based in Austin, Texas. Celite recently started shipping its product for carrier lab trials.



Both the incremental approach and radical re-build approach are likely to find their place in the market, said Alex Balkanski, General Partner at Benchmark Capital. He noted that the Asian market is far more interested in these new Ethernet approaches, while US carriers might have a little more life left in their networks. Long term, he remains optimistic that Ethernet's cost of advantages will enable it to prevail.



It is a really difficult market, pointed out James Wei, General Partner and co-Founder of Worldview Technology Partners, especially because of the numerous bankrupt carriers that are liquidated their networks for pennies on the invested dollar. This means the equipment may be a very low percentage of the overall cost and the question needs to asked why not continue to deploy low-cost Cerent boxes and live with cheap SONET? A case in point is Cogent Communications, which has acquired extensive infrastructure from Allied Riser and other bankrupt carriers. Its approach is to use new tools for existing networks.

NGN Ventures: Next-Generation Voice

IP telephony services are not really about cheaper communications but about integrated applications, said Jerry Cady, CEO of Pingtone Communications, speaking at last week's NGN Ventures conference in Burlingame, California. Whereas traditional voice service providers were essentially transport providers and termination providers, the new generation of integrated communications providers are essentially "application providers." By this he means that the new service provider is unbound from the physical, switching network. Traditional carriers were dependent on the telco switch vendors to introduce new features or services. The new generation service provider are much more free to develop new applications on their own. Pingtone provides flat rate, enterprise IP telephony services using softswitches, media servers and application servers. Cady said that customers have not really been attracted to IP telephony per se, but their interest increases when the sales pitch turns to web conferencing, secure instant messaging, email + voice mail integration. Pingtone prices range from $50 to $70 per desktop per month including national local and long distance voice service. To ensure quality, the company measures jitter, packet loss and latency on each call and presents a score back to the network operations center. Since re-launching its service in November 2002, Pingtone has added 3,000 desktops to its network. By the end of the year, it hopes to be adding 2,000 new desktops per month.



Voice services as a big opportunity for cable operators, said Mark Galvin, Chairman of Cedar Point Communications. In fact, cable operators around the US have consistently achieved 30% to 40% penetration in the earliest markets where residential telephony service is offered, according to Cedar Point. The problem, according to Galvin, is that the initial cable telephony deployments have used a legacy circuit switching architecture requiring large Class 5 switches. As a result, they are burdened with the same high total cost of ownership and slow feature set development as their ILEC peers. Galvin said the MSOs have since started to explore softswitching architectures, but these too appear to be difficult to deploy and too complex -- often 5 vendors are required just to implement the voice signaling and switching. Galvin argues that a simpler, more manageable network could be built by using an integrated, Class 5 packet switch. Cedar Point's SAFARI C³ Media Switching System combines attributes of Class 5 voice switches with VoIP. The Cedar Point platform integrates a Call Management Server, Media Gateway, Media Gateway Controller, Announcement Server and Signaling Gateway into a single chassis capable of serving up to 100,000 lines. Cedar Point was founded in September 2000 and has raised $45 million to date.



The next phase of computer-telephony integration will be to make network-centric applications available on IP phones, mobile phones or other light client devices, said Goutham Rao, Director of Technology at Net6. His company offers a transformation gateway that solves the problem of application delivery to different types of client devices (IP phones, PDAs, etc.) The Net6 gateway handles presentation logic, interaction logic and session management for displaying data in the various formats. Examples of this integration include a hospital that makes patient data available to doctors and nurses via 802.11-connected PDAs. Other vertical industry applications could include hotels that make a Guest Services menu available via IP phones in each room, or an RBOC that delivers a DSL provision application via mobile phone to its field service technicians. Net6 is selling its gateway through Avaya, Cisco, Nortel, Mitel, Siemens and others. Net6 was founded in September 2000.



Smaller enterprises will be attracted to the new wave of hosted IP telephony services, said Thomas Anderson, Internetworking Solutions VP for Lucent Technologies' Office of the CTO, much like they were interested in conventional Centrex services. Medium to large enterprises will likewise be attracted to IP PBXs. Anderson observed that the proliferation of wireless voice services and other means of access means that ILECs are likely to face tough times ahead. One way to address the challenge is to build bigger pipes to their customers.



Revenue from the new generation of IP voice service providers is not great at the moment, said Promod Haque, Managing Partner with Norwest Venture Partners. But as the revenues grow, the ILECs will need to respond. Whether this happens in two years or five years remains to be seen. The big challenge for start-ups, said Haque, is how to scale the business. An absence of liquidity in the public markets requires companies to get to break-even ASAP. They need capital to grow their business and generate the revenues, but over funded start-ups ensure that nobody will make any money. In the current climate, Haque believes a software start-up should not exceed $25 million in funding, a hardware start-up should exceed more than $40 million in funding, and a service provider start-up should not raise more than $60 million. Otherwise, the economics simply won't work.

NGN Ventures: Rethinking the Internet Traffic Model - Beyond TCP/IP

The bubble era's brute force solutions of bandwidth and people does not scale and cannot work any longer, said Doug Brent, CEO of Packet Design, at the NGN Ventures conference. A smarter system is needed, and Packet Design believes that route analytics based on control plane analysis can provide it. Network layer analysis today is highly limited. Route analytics provides up to date information accuracy, root cause analysis, and scalability to support large networks. It offers a forensically accurate view of a network, enabling the diagnosis and solution of specific problems. While IP will continue to be the unifying force in networks, the industry needs to make IP networks better, not just faster.



We have to deal with IP as it is. It would be nice to improve it, but can't at this point, commented Larry Roberts, CTO of Caspian Networks. Scalability, however, can be addressed by changing routing to a system that is not fixed. Roberts believes there are several misconceptions about state-based IP routing. To those who say it cannot scale, he responds that state-based routing permits a more efficient switching fabric, the routing of individual flows and fast recovery. To those who argue that mainting state is expensive due to the system memory needed, Roberts says that it can be solved with inexpensive DDRAM, which works fine in a state-based system. Caspian's platform routes flows rather than packets over the network core, supports all aspects of IP, MPLS, ATM, TDM and FR for any flow, and can be used to provide QoS and bandwidth guarantees.


Digital Fountain is rethinking the method of transferring data over the WAN, said President and CEO Cliff Meltzer. The core problem is that speed in the WAN and core is of limited use if there is no predictability. TCP throughput falls as round trip time increases. Since TCP requires the ordering of packets, its performance dramatically degrades as packet loss increases. Digital Fountain has developed a distance insensitive solution to data transfer. Appliances at the origination and termination points of the network create and decode meta content packets that are a precise mathematical "recipe" for the original data, which can be of any type or format. Packets do not have to be delivered in any specific order. It is only the number of packets delivered that is tracked. As a result, throughput declines only by the exact rate of packet loss in the transfer of Digital Fountain data. Digital Fountain is targeting three enterprise markets: global organizations that need to share data across geographically diverse locations; the media and entertainment industry, which is undergoing a radical transition from analog tape to digital storage; and collaborative engineering groups. Meltzer said that the military has also been interested in its technology.


Up to 90% of network traffic is repetitive, according to Amit Singh, CTO of Peribit Networks. To optimize enterprise WAN application performance, Peribit decided not to address how data is delivered, but to modify the data itself. Their network optimization appliance encodes entire data streams, leading to fewer bytes and fewer packets, resulting in more effective use of capacity. Singh said that existing WAN compression schemes are based on LZ compression, which does not offer offers advantages in high speed networks. Peribit uses Molecular Sequence Reduction, based on concepts identified in DNA pattern identification. It offers high speed, scalable, real time repetition identification anywhere in the data stream. Peribit's sequence reduction engine typically cuts stream sizes by 75%. The company's technology requires no routing changes, works with private IP and VPN networks, and offers QoS and bandwidth management.


New IP models offer some of the most interesting investment prospects, according to Jim Goetz, General Partner at Accel. As an investor, he finds application specific opportunities more attractive today than efforts to solve everything that is wrong with the network. He also feels that good opportunities exist in specific areas that Cisco does not control, and where there are broadly deployed technologies with common problems. For example, Microsoft Exchange is ubiquitous, but it causes many headaches. If a solution targets this problem, it could be a great opportunity. Goetz believes that there are several challenges for appliance vendors. To survive and make itself truly valuable to its customers, a company must offer a greater value proposition than one solution delivered over a single appliance. Given the difficulty and expense of building a distribution network, he also believes that a company needs to sell at least $1 million of products and services per customer per year for long term growth. Otherwise, small sales per customer will be eaten up in sales and marketing expenses. Goetz also said that start-up frugality is back in vogue, and the new investment hurdle may be $25 million for a startup to reach breakeven.


A new protocol will not be successful, said Shirish Sathaye, General Partner at Matrix Partners, but a point to point targeted solution can be. Speeding data transfer is of true value to many businesses, and solutions that address this issue will be bought. He feels that an appliance on each side of the public network is a good way for an enterprise to achieve this. It allows them to improve Internet performance in a way they can afford and control. He does not expect many successes from software-only companies in data transport. Even if a company's skill is software, customers will want to buy the technology in its own box.


Co-chairman John McQuillan observed that companies which take a "rifle shot" approach to specific needs may have a better chance to succeed in this environment than those which confront huge the holistic solutions, but the ultimate growth and size potential for these companies is not very large and they cannot take in as much investment.

NGN Ventures: Emerging Wireless Alternatives, The Broadband Frontier

"I'm a big fan of WLAN," said Ray Dolan, Chairman & CEO of Flarion Technologies. 802.11 is already the WLAN winner and it will be wildly successful for many years. The problem is the wireless WAN. "Users hate 3G and 2.5G" because the experience is all wrong. What people really want is ubiquity between wireless LANs and WANs. They want seamless IP access to existing applications and devices that they already like using, such as laptops, PDAs, digital cameras, and consumer entertainment electronics. Flarion is creating an alternative to 3G that complements WLAN. Its radio router system enables an all-IP single voice/data network based on OFDM. Flarion base stations would be installed at wireless operators' towers, and Flarion chipsets would be used in client devices. The company is working on standards with the new IEEE 802.20 working group, and the company expects to have more than ten trials underway with wireless carriers by year end. Dolan expects the Flarion system to have a reach of four to five miles, burst data rates of 300 kbps at the edge and 3 Mbps at center.


According to Pankaj Manglik, President & CEO of Aruba Wireless Networks, WLAN is one of the few technologies that started in the home and was taken to the enterprise. However, WLAN in businesses need to be managed, and a fundamentally different approach must be taken to achieve this. WLAN will follow the same evolution as Ethernet. WLAN networks need a switch that plays a similar enabling role to multi-port Ethernet hubs. Manglik said that a WLAN switch takes a holistic view of all an enterprises' WLAN problems and deals with them together instead of treating each problem separately. Aruba's WLAN switch connects WLAN access points, allowing an enterprise to treat an access point as if it is simply a port. The switch can detect and block "rogue" access points to prevent creation of air space security holes, and offers active management and self-healing control of access points.


Vivato Networks is scaling WiFi from the enterprise up to the metro level, according to CTO Skip Crilly. The company's WiFi switching technology addresses the problem of achieving a broad coverage area in unlicensed bands by generating multiple point to point packet beams, each approximately eight degrees wide. Vivato says that the benefits of WiFi switching over alternative WiFi solutions are a decreased cost of deployment, increased capacity, centralized management, and better security while providing backwards compatibility with existing WiFi clients. The Vivato switch integrates an edge LAN switch, security features, WLAN access controller, and all access points. The switch communicates directly to client devices or to "bridging" APs in distant locations, over a range that can extend multiple kilometers. It can support up to 150 active clients using standard WiFi client adapters within a 100 degree area while providing a "reasonable performance experience." Vivato, which is developing capacity that scales up to 1 Gbps, targets its solution at enterprises and carriers who want to offer first mile wireless access.


WLAN has already gone through the standards wave, and WiFi is the answer, said Greg Raleigh, CEO of Airgo Networks. The next wave is about making WLAN ubiquitous and robust. While there is a WLAN mass market, Raleigh does not believe that it will go truly mainstream until WLAN systems are less costly, easier to install and maintain, range and data limits are lifted, and can be centrally managed. WLAN switch developers are in a race with 802.11 committees to see who can first solve these problems. Airgo believes the best path is through integrating new standards into current product classes, rather than creating an all new category of boxes. Raleigh expects these standards to be finalized by year end, and will integrate them into their WiFi chipsets. Airgo is also developing technology to take advantage of multipath effects rather than combat them. The company uses multiple standard antennas and specialized signal processing of multipath signals in its solution.


We see many approaches to solving the same wireless problems, said Bruce Sachs, General Partner at Charles River Ventures. The 802.11 category is over funded with lots of companies that have similar value propositions. He believes that the companies that win may do so on execution, sales and marketing, rather than technology. As for some of the specific solutions proposed, he does not believe that creating one access point to cover a full floor or a part of a city makes sense. Sachs described goals of a 4-7 kilometer coverage range from a single device as "silly unless it used in a cornfield." This approach will not work in urban environments with buildings, so he does not anticipate a big market for super-wide range systems. He warned that existing enterprise switching companies could simply integrate this wireless switching functionality into their systems with a firmware upgrade. They may develop this themselves or acquire a startup's technology, but ultimately he believes that the current players will still control this market. Sachs does not believe that 3G will be the WAN data solution. The throughput is too small, and does not give consumers enough of a data boost to enable useful new applications and create substantial customer demand.


We have to transition from hot spots to hot zones that cover a wide space, according to Dr. Al Javed, VP Wireless Networks Technology at Nortel Networks. There are many technical approaches that can be used to increase range and throughput. Mesh networking may offer an attractive option by allowing access points to communicate with each other. "Micro access providers" may be able to use this technology to provide last mile access. Javed believes 3G is good for more than voice. He views 3G and WiFi hot spots as complementary technologies that will be rolled out in parallel. WiFi will get people into the habit of mobile data usage. As people come to want access over a wide area, 3G can provide it. He envisions transparent switching between 3G and WiFi networks, and believes that mobile data usage will be very different than the desktop paradigm, making it something that 3G can deliver.