Addressing shareholders at its annual general meeting in London, Sir Christopher Bland, BT's chairman said the company has undergone a complete transformation over the past 2 years because it was able to make tough financial decisions early on. He pointed out that just two years ago the company's debt had reached £28 billion; it had forgotten how to generate free cash flow; its strategy was unclear; and the morale of customers, employees and shareholders was low. Since then, BT has cut its net debt to £9.6 billion, two years ahead of schedule....