Wednesday, July 13, 2005

T-Mobile Implements Alcatel's Genesys

T-Mobile has implemented Genesys solutions as a key component of its customer care strategy across Europe, including Germany, Austria, the Netherlands, the United Kingdom and additional Eastern European countries. Nearly 80 million customers are served in the nine T-Mobile markets, and as a result, T-Mobile's customer service agents handle more than 5.5 million customer requests per month. All these calls are managed through the Genesys solution. Financial terms were not disclosed.

T-Mobile has been successfully using Genesys in Germany for the past six years.

Genesys Telecommunications Laboratories is an Alcatel company.
http://www.alcatel.com

IMS Reconciliation White Paper







NEW 
IMS
Reconciliation White Paper



by MultiService Forum

Widespread acceptance of the principles in the
3GPP IP Multimedia Subsystem (IMS) are nearing a level
that would indicate the communications industry is close
to reaching a defacto convergence architecture. 
This whitepaper identifies similarities and
differences between the MSF R2 (physical) Architecture and
the 3GPP R6 Core IMS functional architecture.  It
then recommends work activity the MSF should consider to
achieve alignment.
View
PDF

VeriSign Acquires iDEFENSE for Security Intelligence

VeriSign has acquired iDEFENSE, a provider of security intelligence serving government agencies and large enterprises, for $40 million in cash.


iDEFENSE, which is based in Reston, Virginia, provides actionable intelligence regarding network-based security threats and vulnerabilities. The company has over 200 multi-lingual research contributors in over 30 countries who provide insight into the cyber underground and previously unknown software vulnerabilities. The iDEFENSE research product portfolio includes iAlert Daily Delivery and FLASH Reports, Weekly Threat Reports and Focused Intelligence Reports that customers use to modify security infrastructure and respond to threats on a real-time basis.


VeriSign said the acquisition would augment its Managed Security Services (MSS) and expand its ability to monitor and assess security threats in real time. VeriSign will retain the iDEFENSE employee base, and iDEFENSE will assume the VeriSign name, continuing to market the iDEFENSE suite of intelligence services.
http://www.verisign.com

AT&T Lands $27 Million Contract with Whirlpool

Whirlpool awarded a five-year, $27 million contract to AT&T to provide a global MPLS-based IP-VPN integrating more than 150 Whirlpool locations across North America, South America, Europe and Asia Pacific -- including more than 30 manufacturing locations, 13 technology centers and 18 design centers. The contract renews and expands an existing strategic global relationship in which AT&T provides Whirlpool a full range of networking services, including an IP VPN, toll-free services, long-distance, high-speed Internet access and business continuity services.
http://www.att.com

U.S. Army Awards Lockheed Martin $152 Million for Intranet Portal

The U.S. Army awarded a $152 million contract to Lockheed Martin to lead the development, integration and maintenance of Army Knowledge Online (AKO), the U.S. Army's primary internal web portal. The intranet site has 1.8 million users worldwide and serves as the web gateway providing soldiers with access to dozens of logistics and combat support applications, secure e-mail and messaging, and information about the Army itself. http://www.lockheedmartin.com/

Cable One Selects Arris for VoIP

Cable One, the tenth largest Multiple System Cable Operator (MSO) in the U.S., has selected ARRIS' Cadant C4 Cable Modem Termination System (CMTS) and Touchstone 402 line of Embedded Multimedia Terminal Adapters (E-MTAs) to deploy VoIP services. This marks the first order from Cable One for ARRIS' broadband product.

http://www.arrisi.com
  • Cable One, the cable division of The Washington Post Company, operates 52 cable systems serving 715,000 subscribers in 19 states.

Microsoft Teams with Marvel on Massively Multiplayer Online Games

Microsoft has obtained the exclusive rights to develop and publish massively multiplayer online games (MMOGs) featuring Marvel's iconic Super Heroes for use in games developed for the new Xbox 360 system. Microsoft said its MMOGs will enable thousands of players to interact online simultaneously. The companies predict this will represent one of the biggest areas of growth for the multibillion-dollar interactive entertainment industry.
http://www.microsoft.com/

China's Coship Licenses ANT for IP Set-top Boxes

Coship, one of the largest set-top box (STB) manufacturers in China, has licensed ANT Fresco to target global IP STB market opportunities, primarily in Europe and Asia. ANT's Fresco embedded HTML browser will be shipped on the Coship AnySight200 range of IP STBs. The companies plan to demonstrate their low cost STBs at the upcoming IBC2005 event in Amsterdam in September.
http://www.antplc.com/index.htm

Lucent and NMS Supply Echo Cancellers in Japan

Lucent Technologies and NMS Communications announced that their new echo cancellers have been selected by major Japanese network operators for their next-generation networks. Customer names were not disclosed.


The companies said the new echo canceller is an enhanced optical voice processor that replaces previous generation echo cancellation equipment developed by Lucent nearly 10 years ago. The new design reduces the cost per channel compared to the previous product and enables wireless networks to support high-quality, high-speed wireless broadband services. http://www.lucent.com
http://www.nmscommunications.com

IBM and Cisco Build Data Center for China's Agricultural Bank

IBM and Cisco Systems collaborated to build a data center in Beijing for the Agricultural Bank of China (ABC), one of the four largest state-owned banks in China. A second data center will be built in Shanghai. The partnership between Cisco and the ABC began with the establishment of the ABC's national backbone network and its major sub-branch networks, for which Cisco was the primary equipment provider.
http://www.cisco.com
http://www.ibm.com

Bell Canada and Nortel Study Broadband in Rural Communities

Bell Canada and Nortel launched a research project in the town of Chapleau, Ontario, to study the impact of advanced technology on rural and dispersed communities. Project Chapleau will evaluate the positive effect of technology and how it stimulates economic, healthcare, education and social activity in the community. The two companies will contribute technology and other resources to enable broadband access service in Chapleau, as well the applications necessary to fully leverage this technology.


Chapleau is a Northern Ontario community of approximately 3,000 people and lies about 320 kilometers northeast of Sault Ste. Marie. Chapleau, whose main industries are rail transportation and forestry, is located within the Boreal Forest Region and the Arctic Watershed. http://www.nortel.com

Unions Seek to Block Chunghwa Telecom's Privatization

The Communications Workers of America and the AFL-CIO are joining with the Taiwanese Chunghwa Telecom Workers Union in calling on the Securities & Exchange Commission and state regulators to withhold approval of an offering of shares of Chunghwa Telecom, the incumbent telecom carrier in Taiwan.


Chunghwa Telecom, currently a majority government-owned company, is seeking to offer American Depositary Shares and has retained Goldman Sachs as its lead investment bank.


The Taiwanese labor union is challenging Chunghwa Telecom's planned privatization. Taiwan's Legislative Yuan has also passed a resolution that bars Chunghwa from moving forward with the proposed share offerings. http://www.cwa-union.org/

Ericsson Supplies Softswitch for Portugal's ONI

Ericsson will supply its telephony softswitch to upgrade the fixed-core network of ONI, one of Portugal's leading telecommunications operators. Ericsson will also provide managed services for the network.


Ericsson will also be responsible for three years for the day-to-day management of ONI's network, providing a range of operational and maintenance activities. Financial terms were not disclosed.
http://www.ericsson.com

Gizmo Project Sets its Sights on Skype with Open SIP-based Network

The Gizmo Project, a free VoIP service developed by Michael Robertson and his team at SIPphone, released the first public beta of its consumer VoIP software. Robertson's previous start-ups have included MP3.com, Linspire, SIPphone and most recently MP3tunes.com.


Unlike Skype, Gizmo is based on SIP and follows a standards-based approach to its network and directory. New users choose their username and then a SIP number is automatically assigned to the account. Gizmo can send/receive calls to over 100 other SIP networks, including some university networks and Asterisk-based networks. Regular phones could be attached to the service using an unlocked SIP analog-telephone-adapter.



Gizmo is offering its users unlimited free member-to-member calling worldwide, the ability to add U.S. or U.K. phone numbers to their account, and the ability to call the regular phone system for rates starting at 1.8 cents/min for U.S. phones, 10% less than Skype's U.S. rate. Special Gizmo features include:

  • Free Voicemail


  • Call Recording, which could be used in podcasting


  • Call Mapping that shows the two points of the call on a world map


  • Call Hold with user selectable music


  • Call Blocking with user selectable message from polite, to firm, to "just rude"


  • Interactive Voice Applications, provided by Tellme (www.tellme.com), allow users to get real-time news, stock quotes, and weather...and games such as blackjack


  • Call Subject tells the person you are calling the purpose of your call before they answer, just like email


  • Realtime Call Quality Indicator works like the bars on your mobile phone, showing network issues that can affect call quality


  • Realtime IM presence indicator


  • Firewall traversal capability


  • No spyware and no adware


Gizmo, which is describing itself as a "Skype-killer", said it because it does not operate on a pure P2P model, its members' computer resources and bandwidth are never tapped to route calls, as they are with Skype. Gizmo is supporting a range of audio compression technologies including Global IP Sound, which is also used by Skype.


Gizmo Project is available for Microsoft Windows and Mac OS X. A Linux version is in alpha release now, and will be released for public beta in August.
http://www.gizmoproject.com







Peer-to-Peer
VoIP Services Need to Take a SIP


by
Jack Chang

Peer-to-Peer VoIP services have
proved to be very popular. Skype claims to have more than 10 million
users. However, Skype and other peer-to-peer providers use
proprietary technology to deliver their services. This results in
potential quality of service, security and reliability issues, as
there is no way to manage pure peer-to-peer routing. Additionally,
the ability to improve quality and provide new services through
collaboration is tough to come by in the pure peer-to-peer
environment. The limitations of peer-to-peer can be overcome through
the introduction of Session Initiation Protocol (SIP). Here
are some advantages and disadvantages to consider.


SeaChange Provides Video Systems for Middle East Broadcasting Center

The Middle East Broadcasting Center (MBC) based in "Media City" Dubai and Bahrain (UAE) selected SeaChange for video systems in support of its growing multichannel satellite television operations. MBC is rapidly moving toward an entirely tapeless facility from content intake through program production and on-air playout.

In 2003, MBC deployed three on-air SeaChange Broadcast MediaClusters for the debut of its news, entertainment and movie networks, and has since launched a children's network - with content for all produced in-house. This year MBC will move forward with SeaChange's IP-based MediaClient architecture to produce and distribute its programming. The deployment initially includes four post-production systems and on-air Broadcast MediaClusters. Financial terms were not disclosed.
http://www.schange.com

Florida Deploys Nortel's Multiservice Switching for Video Monitoring

The Florida Department of Transportation (DOT) is deploying Nortel's Multiservice Switching solution to support video traffic monitoring equipment, traffic counters for identifying congested conditions, and electronic highway information signs.


The network provides real-time monitoring of traffic and road conditions for traffic management centers across the state, including across more than 40,800 highway lane miles and 6,377 bridges in Florida. Nortel's Multiservice Switch (MSS) 15000 serves as the backbone of the microwave radio-based multiservice infrastructure. Florida DOT required a solution that could coexist with its existing network of highway emergency call boxes.
http://www.nortel.com