T-Mobile Implements Alcatel's Genesys

T-Mobile has implemented Genesys solutions as a key component of its customer care strategy across Europe, including Germany, Austria, the Netherlands, the United Kingdom and additional Eastern European countries. Nearly 80 million customers are served in the nine T-Mobile markets, and as a result, T-Mobile's customer service agents handle more than 5.5 million customer requests per month. All these calls are managed through the Genesys solution. Financial terms were not disclosed.T-Mobile has been successfully using Genesys in Germany for the...

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IMS Reconciliation White Paper

NEW  IMS Reconciliation White Paper by MultiService Forum span style="font-size:10.0pt;font-family:Arial;mso-fareast-font-family:"Times New Roman";mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA">Widespread acceptance of the principles in the 3GPP IP Multimedia...

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VeriSign Acquires iDEFENSE for Security Intelligence

VeriSign has acquired iDEFENSE, a provider of security intelligence serving government agencies and large enterprises, for $40 million in cash.iDEFENSE, which is based in Reston, Virginia, provides actionable intelligence regarding network-based security threats and vulnerabilities. The company has over 200 multi-lingual research contributors in over 30 countries who provide insight into the cyber underground and previously unknown software vulnerabilities. The iDEFENSE research product portfolio includes iAlert Daily Delivery and FLASH Reports,...

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AT&T Lands $27 Million Contract with Whirlpool

Whirlpool awarded a five-year, $27 million contract to AT&T to provide a global MPLS-based IP-VPN integrating more than 150 Whirlpool locations across North America, South America, Europe and Asia Pacific -- including more than 30 manufacturing locations, 13 technology centers and 18 design centers. The contract renews and expands an existing strategic global relationship in which AT&T provides Whirlpool a full range of networking services, including an IP VPN, toll-free services, long-distance, high-speed Internet access and business continuity...

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U.S. Army Awards Lockheed Martin $152 Million for Intranet Portal

The U.S. Army awarded a $152 million contract to Lockheed Martin to lead the development, integration and maintenance of Army Knowledge Online (AKO), the U.S. Army's primary internal web portal. The intranet site has 1.8 million users worldwide and serves as the web gateway providing soldiers with access to dozens of logistics and combat support applications, secure e-mail and messaging, and information about the Army itself. http://www.lockheedmartin.c...

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Cable One Selects Arris for VoIP

Cable One, the tenth largest Multiple System Cable Operator (MSO) in the U.S., has selected ARRIS' Cadant C4 Cable Modem Termination System (CMTS) and Touchstone 402 line of Embedded Multimedia Terminal Adapters (E-MTAs) to deploy VoIP services. This marks the first order from Cable One for ARRIS' broadband product.http://www.arrisi.comCable One, the cable division of The Washington Post Company, operates 52 cable systems serving 715,000 subscribers in 19 stat...

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Microsoft Teams with Marvel on Massively Multiplayer Online Games

Microsoft has obtained the exclusive rights to develop and publish massively multiplayer online games (MMOGs) featuring Marvel's iconic Super Heroes for use in games developed for the new Xbox 360 system. Microsoft said its MMOGs will enable thousands of players to interact online simultaneously. The companies predict this will represent one of the biggest areas of growth for the multibillion-dollar interactive entertainment industry. http://www.microsoft.c...

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China's Coship Licenses ANT for IP Set-top Boxes

Coship, one of the largest set-top box (STB) manufacturers in China, has licensed ANT Fresco to target global IP STB market opportunities, primarily in Europe and Asia. ANT's Fresco embedded HTML browser will be shipped on the Coship AnySight200 range of IP STBs. The companies plan to demonstrate their low cost STBs at the upcoming IBC2005 event in Amsterdam in September. http://www.antplc.com/index....

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Lucent and NMS Supply Echo Cancellers in Japan

Lucent Technologies and NMS Communications announced that their new echo cancellers have been selected by major Japanese network operators for their next-generation networks. Customer names were not disclosed.The companies said the new echo canceller is an enhanced optical voice processor that replaces previous generation echo cancellation equipment developed by Lucent nearly 10 years ago. The new design reduces the cost per channel compared to the previous product and enables wireless networks to support high-quality, high-speed wireless broadband...

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IBM and Cisco Build Data Center for China's Agricultural Bank

IBM and Cisco Systems collaborated to build a data center in Beijing for the Agricultural Bank of China (ABC), one of the four largest state-owned banks in China. A second data center will be built in Shanghai. The partnership between Cisco and the ABC began with the establishment of the ABC's national backbone network and its major sub-branch networks, for which Cisco was the primary equipment provider. http://www.cisco.com http://www.ibm....

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Bell Canada and Nortel Study Broadband in Rural Communities

Bell Canada and Nortel launched a research project in the town of Chapleau, Ontario, to study the impact of advanced technology on rural and dispersed communities. Project Chapleau will evaluate the positive effect of technology and how it stimulates economic, healthcare, education and social activity in the community. The two companies will contribute technology and other resources to enable broadband access service in Chapleau, as well the applications necessary to fully leverage this technology. Chapleau is a Northern Ontario community of approximately...

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Unions Seek to Block Chunghwa Telecom's Privatization

The Communications Workers of America and the AFL-CIO are joining with the Taiwanese Chunghwa Telecom Workers Union in calling on the Securities & Exchange Commission and state regulators to withhold approval of an offering of shares of Chunghwa Telecom, the incumbent telecom carrier in Taiwan.Chunghwa Telecom, currently a majority government-owned company, is seeking to offer American Depositary Shares and has retained Goldman Sachs as its lead investment bank. The Taiwanese labor union is challenging Chunghwa Telecom's planned privatization....

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Ericsson Supplies Softswitch for Portugal's ONI

Ericsson will supply its telephony softswitch to upgrade the fixed-core network of ONI, one of Portugal's leading telecommunications operators. Ericsson will also provide managed services for the network.Ericsson will also be responsible for three years for the day-to-day management of ONI's network, providing a range of operational and maintenance activities. Financial terms were not disclosed. http://www.ericsson....

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Gizmo Project Sets its Sights on Skype with Open SIP-based Network

The Gizmo Project, a free VoIP service developed by Michael Robertson and his team at SIPphone, released the first public beta of its consumer VoIP software. Robertson's previous start-ups have included MP3.com, Linspire, SIPphone and most recently MP3tunes.com.Unlike Skype, Gizmo is based on SIP and follows a standards-based approach to its network and directory. New users choose their username and then a SIP number is automatically assigned...

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SeaChange Provides Video Systems for Middle East Broadcasting Center

The Middle East Broadcasting Center (MBC) based in "Media City" Dubai and Bahrain (UAE) selected SeaChange for video systems in support of its growing multichannel satellite television operations. MBC is rapidly moving toward an entirely tapeless facility from content intake through program production and on-air playout.In 2003, MBC deployed three on-air SeaChange Broadcast MediaClusters for the debut of its news, entertainment and movie networks, and has since launched a children's network - with content for all produced in-house. This year MBC...

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Florida Deploys Nortel's Multiservice Switching for Video Monitoring

The Florida Department of Transportation (DOT) is deploying Nortel's Multiservice Switching solution to support video traffic monitoring equipment, traffic counters for identifying congested conditions, and electronic highway information signs.The network provides real-time monitoring of traffic and road conditions for traffic management centers across the state, including across more than 40,800 highway lane miles and 6,377 bridges in Florida. Nortel's Multiservice Switch (MSS) 15000 serves as the backbone of the microwave radio-based multiservice...

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