by Arvind Rangarajan, BroadSoft
WebRTC is one of the most discussed communications technologies today, as it enables enterprises to conduct real time voice and video calls with customers, partners and suppliers via a Web browser. By 2019, there will be more than 6 billion WebRTC devices and up to 2.5 billion active users of “embedded” communications worldwide, according Disruptive Analysis’ 2014 WebRTC Market Status & Forecasts Report. Even...