SupportSoft introduced a new software solution for service providers that helps simplify the set-up and maintenance of a home network while providing a platform for the delivery of value-added services such as enhanced security, file and print sharing and remote access via the Internet. Key functionality of SupportSoft's HomeAssist software includes:Self-healing proactively detects and automatically repairs issues associated with the set-up and ongoing use of a home network before the customer knows they exist. As a result, costly service calls...