Broad Daylight Leverages VoiceGenie's VoiceXML Gateway and Speech Recognition

Broad Daylight, a customer relationship management (CRM) software developer, announced a self-service application that uses speech recognition technology provided by VoiceGenie's VoiceXML Gateway. The application enables customer to use voice commands over the telephone for accessing information from a technical support database. New questions asked of the system that are not contained in the knowledge base are routed to a customer service representative and the answer is e-mailed or faxed to the original caller. http://www.broaddaylight.com...

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Ericsson Conducts IPv6 Over 3G UMTS/WCDMA Demo

Ericsson conducted a demonstration of seamless, emergency mobile communications that combined IPv6, 3G (UMTS/WCDMA) and WLANs. The emergency system, called Guardian Angel, provides seamlessly communications and data (heart rate and blood pressure) for medical staff as a patient travels by ambulance. The information is transmitted via GSM/GPRS or UMTS/WCDMA. Once the ambulance reaches the hospital, the system can automatically switch over to an indoor WLAN hot spot. Data flows can use separate network interfaces in parallel. The demonstration...

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ITU Adopts Gigabit-capable Passive Optical Network (PON) Standards

The ITU reached agreement on two new standards for Gigabit-capable Passive Optical Networks (G-PONs). Both standards cover symmetrical and asymmetrical (upstream/downstream) systems. The new standards are: ITU Recommendation G.984.1, which describes the general characteristics of a gigabit-capable PON system such as architecture, bit rates, reach, signal transfer delay, split ratio protection and security. ITU Recommendation G.984.2, which describes a flexible optical fiber access network capable of supporting the bandwidth requirements of business...

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