Return rates for some home networking products are over 30%, a level that retailers will not continue to support, according to panel members at last week's Connections, The Digital Home Conference & Showcase, in San Jose. Market experience proves that if networked consumer electronic devices are not "rock solid," consumers will return them. Consumers want distributed entertainment in the home, but they demand simplicity, no interruptions and no reboots. It may require a shift in the industry's mentality before "networking" really extends...
