Tuesday, May 2, 2023

Box integrates OpenAI’s ChatGPT API into its content cloud

Box will natively integrate advanced AI models into its Box Content Cloud, enabling organizations to securely run ChatGPT functions on their enterprise data. 

Box currently has more than 115,000 customers storing files on their cloud.

Possibilities with the new  Box AI:

  • Sales teams will be able to use Box AI to get answers to questions in complex contracts to speed up the sales cycle.
  • Analysts will be able to have Box AI summarize lengthy financial reports to inform their rating recommendations.
  • Legal teams will be able to ask Box AI to identify key clauses, terms, and obligations from a contract to speed up review cycles.
  • Operations teams will be able to tell Box AI to extract key takeaways from a budget to update corporate strategy decks without waiting on a co-worker from the finance team for the right piece of information.
  • Customer service teams will be able to use Box AI to surface insights from hundreds of customer feedback surveys to identify key areas for improvement.

In the future, Box plans to embed Box AI across the Box product suite and power more complex use cases. For example, customers will be able to leverage Box AI to automate workflows and tasks to drive faster business outcomes, power security at scale by automatically classifying files, and enhance the developer ecosystem with access to custom APIs.

“We are at the start of a platform shift in enterprise software driven by recent advancements in generative AI, and nowhere is the potential impact greater than in enterprise content,” said Aaron Levie, Co-Founder and CEO of Box. “We’ve seen a step function improvement in our ability to analyze and synthesize the massive amounts of data contained within an organization’s unique documents, videos, presentations, spreadsheets, and more. When combined with AI, we will be able to unlock the value of this content and make every person in a company smarter and more productive. Content is an organization’s most important data, and with Box AI we’re just getting started with how we’ll transform the way work gets done.”