Cisco announced a series of enhancements to its collaboration portfolio, delivered via public, private or hybrid cloud models.
"At Cisco, we're seeing exceptional growth and adoption across our collaboration cloud offerings. Case in point: More than half of the world's leading service providers have adopted Cisco's HCS solution. We feel it's about choice. And, it's ultimately about providing exceptional end user experiences, regardless of the deployment model," said OJ Winge, senior vice president, Collaboration Technology Group, Cisco .
Some highlights of the announcement:
- Cisco Hosted Collaboration Solution (HCS) - new capabilities for Cisco TelePresence, Customer Collaboration (contact center), Unified Communications and mobility. These enable wholesale providers and integrators to deliver a collaboration "as-a-service" cloud-based model. Example partners include Damovo, eLoyalty (a TeleTech company), Orange Business Services, NTT Communications, Telefonica and Vodafone.
- Cisco WebEx Web Conferencing -- this has been extended to run inside of Private Clouds. Cisco reports a 38% increase year over year in the number of WebEx meetings. The new capabilities use a Cisco WebEx Meetings Server to function as the "on-premises" conferencing solution housed in the enterprise's own data centers.