Verizon Creates Services Unit for its Back-office Operations

Verizon has created an organization to provide centralized back-office and support services to Verizon's business units and Verizon Wireless. The move is aimed at increasing efficiencies through economies of scale and eliminated duplication of effort.


The new organization, Verizon Services, will include procurement and logistics, real estate, human resources employee services, and financial operations (accounts payable, billing, collections, remittance, payroll and other transaction-based services).


The organization will include approximately 12,000 current employees who will remain at their current work locations.


Verizon said it expects that MCI employees performing these functions will be part of this organization in the future.
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