One year after launching its fixed 5G Home Internet service, T-Mobile unveiled a number of incentives to accelerate the business under the slogan "Internet Freedom":
- Free Test Drive. Customers can try Home Internet for 15 days, worry-free. If they like it, great! If not, return the gateway and owe nothing. It’s 100% On Us. Because it’s wireless, they can keep their old provider while testing the T-Mobile service.
- T-Mobile will cover break-up fees with the old broadband provider. T-Mobile will cover all early termination fees up to $500.
- Price Lock. A customer’s price is locked in at just $50 per month, with no monthly taxes or fees, for as long as they are a customer.
Some additional notes from the company's online event:
- The T-Mobile 5G Home Internet service is now available to approximately 40 million homes and businesses across the country.
- T-Mobile's 5G network currently has 110 MHz of nationwide spectrum available in the sub 6-GHz bands.
- The average downlink speed on the 5G Home service is 140 Mbps.
- Average usage is 300~400 GB per month. About 10% of customers use 1 TB per month
“The Un-carrier was created to fix a stupid, broken wireless industry, and while we aren’t done, we’ve undoubtedly changed it for good. Now, with Internet Freedom, we’re taking on Big Internet and bringing the Un-carrier movement to broadband,” said Sievert. “Broadband customers are the least satisfied in America – the fees, the contracts, the price hikes, the terrible customer service. It’s ridiculous, and it looks a lot like the wireless industry a decade ago. Today, that all starts to change because the Un-carrier is here to disrupt broadband for good.”