TeliaSonera has decided to outsource certain field operations in parts of Sweden to Ericsson.
The companies announced a five-year-agreement that expands Ericsson Managed Services footprint for fixed and mobile networks. The new deal builds on an outsourcing contract initially signed back in 2010.
Increased network complexity and performance expectations puts high demands on the operators to run their operations in a cost-efficient manner while providing world-class experience to their customers.
Charlotta Sund, President Region Northern Europe and Central Asia, Ericsson, said; "Increased network complexity and performance expectations puts high demands on the operators to run their operations in a cost-efficient manner while providing world-class experience to their customers. Ericsson has invested more than USD 1 billion in tools, methods and processes in order to help its customers increase network efficiency. We are committed to ensure that our best capabilities and global expertise are available to TeliaSonera so that its subscribers could enjoy even better quality and speed".
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