TIM Brasil Selects Amdocs' Customer Experience System

TIM Brasil, the second largest mobile service provider in Brazil, has selected the Amdocs CES (Customer Experience Systems) product portfolio and a range of Amdocs consulting, integration and implementation services for its new TIM Fiber residential broadband service. Specifically, Amdocs will provide the business support systems (BSS) and operational support systems (OSS) required to deliver TIM Fiber broadband services.


TIM's new broadband offering follows its 2011 acquisition of AES Atimus, which operated a 5,000-kilometer fiber-optic network in Sao Paulo, Rio de Janeiro and other major Brazilian cities. Amdocs is also providing the strategic business-process consulting that will allow TIM Brasil to rapidly integrate the Atimus network and begin delivering broadband services less than 12 months after the acquisition.
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