Belgacom has selected Alcatel-Lucent's Business Integrated Communications Solution (BiCS) portfolio as its preferred midmarket communications offer. The Alcatel-Lucent Business Integrated Communication Solution is a multi-service, single-server communication solution for enterprises with 500 users, supporting 1000 users later this year. Key features include:
- Communication server: OmniPCX Enterprise IP telephony & Alcatel-Lucent 4645 voice mail
- Management: OmniVista 4760 Network Management System
- Contact Center: OmniTouch Contact Center Standard Edition
- Communication: My Instant Communicator
- Openness to third party application: XML APIs for simplified third party application integration
- High reliability via hard disk mirroring
- " Try before Buying," five free licenses of key communication applications (e.g. UC, contact center agents)
