Convergys Extends Billing Contract with Cingular Wireless

Convergys announced the extension of a major contract with Cingular Wireless, the nation's largest wireless provider. Under the contract extension, Convergys will continue to manage and support billing for Cingular Wireless' customers on the Customer Assistance Resource Environment (CARE) billing system. The renewed contract calls for Convergys to continue operating the CARE billing system as well as providing technical support and system enhancements. Convergys will provide the services to Cingular at Cingular's Alpharetta, Georgia, data center. Finnacial terms were not disclosed.
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