Level 3 Communications is offering a new technical field support service for its colocation and dark fiber customers in the U.S. and Europe. The services are provided exclusively by Level 3 technicians 24 hours a day across the entire Level 3 network footprint, including on-net customer-controlled facilities. Level 3 said a European PTT and the Corporation for Education Network Initiatives in California (CENIC) were among the initial customers of the (3)Tech service. http://www.level3.com