Wednesday, September 20, 2023

Netcracker integrates its GenAI Telco with Google Cloud

Netcracker is working to combine its GenAI Telco Solution with Google Cloud’s Vertex AI.

Netcracker leverages its expertise in the telecom BSS/OSS domain together with Google Cloud's Vertex AI to enable a variety of high-value use cases that securely use real-time telecom data. By adding precise telco data and instructions to enrich GenAI models acquired through Vertex AI and fine-tuning these models, CSPs can enable exceptional quality responses and resolutions in their GenAI use cases.

“We’re pleased that Netcracker has identified Google Cloud Vertex AI as an underlying technology powering its new generative AI solutions and services,” said Vivek Gupta, Head of Telecom AI Solutions and Partnerships, Google Cloud. “We look forward to seeing the impact this will have on our Telecom clients looking to build and deploy time-saving, innovative programs across their businesses.”

“Netcracker is excited to work closely with Google Cloud to bring the transformative value of GenAI to our telecom customers,” said Bob Titus, CTO at Netcracker. “With our telco IT leadership and history of innovation, we are ideally positioned to help CSPs leverage this technology to make radical improvements and innovations and achieve real results that will dramatically impact their businesses.”