NTT East and NTT West suffered a rare network outage on Monday, 03-April-2023, beginning at 07:10am and impacting optical lines in Tokyo and several prefectures.
The outage hit as many as 359,000 internet lines and 186,000 landline telephone services. Service restoration took between 90 minutes to more than 2 hours.
The cause of the outage is under investigation. NTT Docomo and SoftBank Corp. also reported service disruptions on Monday due to the optical line problem.