Nokia introduces “AI-as-a-service” for telcos

Nokia introduced a set of AI capabilities for helping service providers to automate their network with cloud scalability. This framework provides an end-to-end service view with near real-time impact correlation for better visibility and control, supported by Nokia’s extensive library of AI use cases.

The new Nokia AVA 5G Cognitive Operations offering anticipates network and service failures with a high level of precision and accuracy up to seven days in advance. If failures arise, Nokia 5G Cognitive Operations can solve them up to 50 percent faster and accurately assess the impact on customers and services. The insights provided will help support CSPs with their slice creation, with an intelligent provisioning system identifying network resources, what SLAs can be committed and where new revenue opportunities can be found. Future capability will also enable CSPs to customize slice creation, providing different SLA levels based on unique user requirements.

Nokia is currently hosting the new capabilities in Microsoft Azure but says other public and private cloud options are possible.

“Operators face a perfect storm of rising traffic and consumer expectations, so it is crucial to be able to predict and prevent service degradations at an earlier stage, while solving issues that arise significantly faster. Nokia AVA 5G Cognitive Operations enables CSPs to operate and assure latency for 5G use cases through AI, ultimately delivering an enhanced customer experience for consumers and enterprises,” states Dennis Lorenzin, Head of Network Cognitive Service unit at Nokia.

Nokia claims that CSPs trialing the service have seen a 20 percent reduction in customer complaints and a 10 percent reduction in costly site visits.


https://www.nokia.com/networks/solutions/nokia-ava-telco-ai-ecosystem/