Tuesday, March 5, 2013

eBay Shows its Digital Service Efficiency Dashboard

eBay has posted a Digital Service Efficiency (DSE) dashboard online to track the cost, performance and environmental impact of customer buy and sell transactions.  The dashboard essentially provides a guide to measuring the overall efficiency of eBay's technical infrastructure, across four key business priorities: performance, cost, environmental impact, and revenue.

eBay also published the following Digital Service Efficiency goals for 2013:

  • Increase transactions per kWh by 10% year over year
  • Reduce cost per transaction by 10% year over year
  • Reduce carbon per transaction by 10% year over year


http://dse.ebay.com/