Tuesday, February 19, 2013

Vistapointe: Mobile Analytics and the Customer Experience




What's really interesting about Vistapointe is that they've developed a real-time, customer intelligence engine that leverages only necessary data to understand the customer experience and get a better handle on application security. Understanding the impact that applications are having on the network is essential, explains Andrew Coward, Principal Consultant at Kirin Solutions and Board Advisor at Vistapointe. http://vistapointe.net

0:40 -- Some Use Cases
2:18 -- Getting a Hold of Quality of Experience
4:15 -- Customer Care
5:24 -- Mobile App Security

Vistapointe, a start-up based in San Ramon, California with R&D in Bangalore, India, offers a cloud-based and embedded network intelligence solutions for mobile and enterprise Wi-Fi operators.