Tuesday, March 30, 2010

Sprint Offers "Satisfaction Guaranteed or Money-Back"

Sprint introduced a full money-back satisfaction guarantee for new customers. The Sprint Free Guarantee gives any customer opening a new line of service the chance to try Sprint for 30 days. If a customer isn't completely satisfied, they can get reimbursed for the device purchase and activation fee, get the early termination fee waived, get a full refund for service plan monthly recurring charges incurred and get all associated taxes and Sprint surcharges associated with these charges waived. In addition, Sprint will waive the restocking fee for new customer exchanges as part of this policy.
http://www.sprint.com