Motorola Enhances Web Based Support for Broadband Service Operators

Motorola released a new version of its web-enabled support software, eCare, for broadband service operators. Motorola eCare is a web-enabled interactive support solution that enables technical support staff to reach out over the Internet and resolve customers' problems through the end-user's desktop. Motorola is offering the software as both a hosted solution and as a licensed server. http://www.motorola.com