Ditech Launches Voice Quality Evaluation Program

Ditech Communications has launched a Voice Quality Evaluation Program that enables carriers to identify and remedy network impairments that affect the sound quality of mobile calls to ensure their subscribers are receiving optimal voice quality.


Ditech's Voice Quality Evaluation Program continually monitors selected areas of a live mobile network to measure acoustic and hybrid echo. Ditech's voice quality experts then work with customer engineering teams to compile a detailed assessment that pinpoints problem areas and make recommendations for network improvement.


DiTech said its program will help carriers to identify how existing voice processing equipment should be reconfigured or upgraded with better hybrid or acoustic echo cancellation capabilities. In addition, the results provide carriers with information that enables them to assess calls coming from their voice transport partners, providing a means to review the quality of the voice calls from other providers.
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