TCS Provides Emergency Call Center Service for Vonage

TeleCommunication Systems will provide emergency VoIP call center service for Vonage customers in order to comply with the recently published FCC VoIP E9-1-1 Order. The TCS Response Center, which supplements TCS' E9-1-1 VoIP solution that has been selected by Vonage, handles calls from all Vonage subscribers which cannot be routed directly to the nearest Public Safety Answering Point (PSAP). It is operator-staffed, 24 hours per day, seven days a week, 365 days per year.

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