BT Outsources HR Work to Accenture

BT awarded a 10-year, £306 million (US$575 million) business process outsourcing (BPO) and transformation contract to Accenture for human resource (HR) administration services. The contract significantly expands the geographic reach of services that Accenture has been providing to BT under a previous five-year contract.



Accenture currently provides HR services to BT's 87,000 employees and 180,000 pensioners in the United Kingdom. Under the new contract, Accenture will provide services to those BT employees and pensioners, as well as to another 10,000 BT employees in 37 countries around the world who were not covered in the previous contract.
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