Atos Origin Deploys CIRPACK to Support Outsourced IVR for Tier1 GSM Operators

Atos Origin, a leading international information technology (IT) services company, has deployed CIRPACK's carrier-class telephony switches to connect interactive service platforms to the PSTN. This allows Atos Worldline to handle Interactive Voice Response (IVR) services on a very large scale for its European customers (Tier1 GSM operators and large accounts) and prepare for next generation value added voice services. Atos Worldline is also replacing its legacy switches with Cirpack equipment in a move to migrate to next generation network (NGN). Financial terms were not disclosed.



The installation includes the Cirpack Transit Node (TN) softswitch and gateway products. It is connected to various operators and carriers, including incumbent operators, and also to Atos Worldline service platforms in charge of interactive voice response (IVR). The Cirpack TN handles advanced routing of calls to service platforms and to the PTSN, ensuring "always-on" hosted services. Voice traffic can be sent to the switch using TDM, IP or ATM protocols, including all variants of SS7 and ISDN. Atos Worldline service platforms can be connected using INAP, ISDN or VoIP. http://www.cirpack.com