8x8 added several new optional features for its Virtual Office Internet-based PBX service including
virtual phone numbers, toll free numbers, and switchboard operator console.
Virtual Phone Numbers allow subscribers to provide local inbound telephone numbers from areas outside of their main number or extension DIDs. The Operator Software Console Application, available for $19.95 per month with a $9.95 activation fee, providing a receptionist with a graphical overview of the users on the virtual office service and a simple way to manage an organization's telecommunication activity. Switchboard works on a PC in conjunction with the Internet and the Virtual Office telephones. Additionally, Switchboard enables operators to have:
- Direct status view of extension's status: DND, On-line, idle
- Click to call, click to transfer call control
- Direct transfer to extension and voice mail
- Supervised transfers
- The Packet8 Virtual Office service costs $39.95 per extension, per month.
