Telica has enhanced its Plexus 9000 and PLUS second generation softswitch family with a new Advanced Multi-key Routing application that allows service providers to route calls based on hundreds of parameters, including least-cost routing, time-of-day routing, class/quality of service routing, switch ID routing, domestic and international routing, and other factors. Telica said carriers could use this capability to define multiple routing plans that support individualized handling of each customer's traffic. Some examples include:
- Route voice calls based on quality of service per the subscriber directory number (DN), which allows a carrier to offer tiered pricing structures, especially for international calling plans.
- Allow the same called number to take two entirely different routes, depending on the originating DN or carrier.
- Choose call-by-call routing plans based on DN parameters for some calls and blanket plans for all calls offered on certain trunk groups. This allows subscribers and wholesale customers to be accommodated on the same switch.
- In-service routing modifications, which allow carriers to redirect traffic in real-time to take advantage of facility price fluctuations.
- Time sensitive and emergency override plans provide value-added services for terminating high traffic customers such as call centers or service bureaus. Calls can be redirected as required either by hour/day/day of week/holiday or for disaster recovery.
- Fraudulent calls can be detected by pre-screening against calling or called area codes, country codes, DNs, etc. and either noted with an alert or immediately blocked.
