Scientific-Atlanta Offers VoIP Launch Service to MSOs

Scientific-Atlanta is launching a new "SciCare Broadband Service" to assist cable operators in areas that are critical to a successful VoIP rollout -- speed to market, quality of voice service and infrastructure assessment. The program includes:

Project Planning -- Business process and network consulting, VoIP service implementation process review, site evaluation and survey, and project planning workshop

Assessment Services -- Includes assessments of data network, voice network, security, HFC network, facilities and OSS integration

Design Services -- Complete documentation of each location, element modifications needed and remote site connectivity design

Staging Services -- Network elements can be collected at SciCare labs for system assembly, "rack and stack," burn in and preliminary parameter configuration

Solution Implementation -- Integrated, configured systems installed at customer locations, solution and element testing, on-site support, and issue management and resolution

Training Services -- Comprehensive curriculum designed for multiple levels of cable operator personnel; includes VoIP techniques, protocols, element configuration and practical applications, plus detailed engineering concepts

Post-Install Support -- Centralized issue management through troubleshooting and resolution with third-party vendors to release operators from post-install support burden. http://www.scientificatlanta.com/