Cox Communications has implemented VeriSign's NetDiscovery Service to help ensure compliance of its VoIP-based cable telephony services with the Communications Assistance for Law Enforcement Act (CALEA). CALEA requires carriers to assist Law Enforcement Agencies (LEAs) in lawfully authorized surveillance. To comply, carriers often have to purchase dedicated hardware, have trained operation staff and are called upon to maintain connectivity with a variety of LEAs.
To implement its outsourced service, VeriSign worked with the VoIP network infrastructure vendors supplying to Cox and integrated the end-to-end NetDiscovery solution. VeriSign said its service offers a secure and streamlined administration, along with a multitude of connectivity options that fulfill lawful interception mandates and take the burden and expense of compliance out of a service provider's hands.
In addition to the VoIP service in Roanoke, Cox also provides circuit-switched based cable telephony in 11 other U.S. markets, all of which have been CALEA-compliant since service began in 1997. http://www.verisign.com/telecom/products/network/netDiscovery.html
- In December 2003, Cox Communications launched its first VoIP-based cable telephony service in Roanoke, Virginia. The VoIP architecture provides lifeline service, including Enhanced 911 and features such as call waiting, caller ID and voice mail. Cox's self-managed VoIP architecture also supports number portability, thereby enabling customers to switch their existing phone number over to Cox Digital Telephone service.
