Global Crossing announced three new enterprise VoIP services that delivered over its private MPLS network. The new offerings include:
- "VoIP Outbound": Global Crossing will accept enterprise outbound IP voice traffic for long distance and international long distance to more than 240 countries worldwide. The IP voice traffic will be transported across Global Crossing's private VoIP platform for off-net TDM completion via the local PSTN. The service will be available in the summer of 2004 in North America, with phased rollouts to other regions.
- "VoIP Toll Free": Global Crossing will accept originating TDM Toll Free traffic, converting it to IP for transport across Global Crossing's private VoIP platform for IP completion to enterprise locations. The service will be available in the summer of 2004 in North America, with phased rollouts to other regions.
- "VoIP On-net Plus": Enterprises will be able to connect all of their locations to Global Crossing and send IP or TDM on-net traffic for completion to more than 500 cities in 50 countries without traditional long distance and international long distance charges. Call detail records (CDRs), dial plan management and performance tracking will be available via Global Crossing's self-service online tool, "uCommand". Availability is slated for Q4 2004 in North America.
In addition, Global Crossing will manage the enterprise voice service within the premises router, administrating the customer's internal dial plan, and monitoring the quality and availability to meet the performance SLAs.
The new offerings enhance Global Crossing's existing VoIP On-net Transport service, which enable enterprises to use an IP VPN to eliminate traditional long distance and international long distance charges for their managed dial plans. This service has been available globally since May 2003. http://www.globalcrossing.com
