Sunday, February 22, 2004

Alcatel Launches Open Standards-Based Communications Suite

Alcatel launched a set of server-based unified communication software applications based on open standards, such as XML/SOAP, SIP and VXML. The Alcatel OmniTouch Unified Communication suite includes four applications:

  • My Messaging - A VXML-based unified messaging application handling non real-time communications with a single multi-media mailbox (voicemail, email and faxes). It enables remote access to email via phone with text-to-speech capabilities and the ability to print or broadcast email and fax by voice command. It also offers message notification filters.


  • My Phone - An XML/SOAP-based real-time communications management tool that lets a person on the move transform any phone or multi-media PC into a business phone, complete with full telephony features such as conference calling, unified directory access and call log.


  • My Assistant - A web and VXML-based "find-me-follow-me" call routing and permissions application that defines when, where and by whom a person is to be contacted and diverts non-urgent calls to voice mail. It screens and intelligently routes calls based on caller ID and time of day.


  • MyTeamwork - A set of collaboration applications that facilitate conferencing and working together in real-time.


Alcatel also announced two new application phones: the Alcatel IP (Internet Protocol) Touch 4068 and Alcatel IP Touch 4038. http://www.alcatel.com