Global Crossing rolled out a portfolio of enterprise continuity services to help customers to survive a major network interruption. Key elements of the Global Crossing business continuity program include:
- Diversity and Customer Specified Routing (DACSR), a private line service that allows customers to deploy redundant connectivity or specify alternative routing paths on circuit connections globally.
- Service Management System (SMS) Emergency ReRoute, a feature that allows the customer to choose from nine plans to re-route toll-free voice traffic between two or more carriers in real time. Re-routing is performed with a toll-free call and touchtone phone using a simple command menu.
- Disaster Recovery Service for Trader Voice, a private line voice service that provides reliable, desk-to-desk "ring-down" connections between financial trading companies. A ring-down is a private line-based phone link between two traders requiring a constant, open phone connection.
- Fixed Wireless Service, which offers a service diversity option between two or more carriers. Global Crossing is initially partnering with Winstar Communications.
- IP VPN Service, which can provide global enterprises with the technology redundancy and security of a fully provisioned, alternate network with unprecedented flexibility as a reliable, secure backup to primary WAN connections.
- Mobility Tools, which let employees gain secure access to key resources, particularly in times when travel plans are interrupted.
- Global Crossing Remote Access Service (RAS), which uses a secure tunnel across the Internet over any Frame Relay or IP VPN service.
- Global Crossing Conferencing Services, which enables users to establish instant toll-free emergency conference calls that keep associates connected and productive during times of business interruptions.
