Sunday, July 13, 2003

T-Systems Offers Web Portal for Tracking SLAs

T-Systems, a division of Deutsche Telekom, began offering a standardized performance monitoring tool to its customers in all its major business centers around the world. The fully customizable, DecisionPilot DASHBOARD Web portal provides customers with aggregated views from uptime status of applications to real-time SLA tracking.
http://www.t-systemsus.com

  • In June 2003, T-Systems, Deutsche Telekom's IT and network integration business, opened a new headquarters for the Americas in New York City. T-Systems' growth strategy is based on a "Follow Our Customers" philosophy.


  • In April, Deutsche Telekom's T-Systems division extended its IP-VPN MPLS network services into North America. T-Systems is offering custom-built MPLS solutions that address and adapt to specific requirements at each site in terms of availability, class of service mix, service level agreement and support parameters. Four "application-aware" classes of service are available. The service runs entirely over an IP backbone.