Tuesday, July 8, 2003

America Online Enhances Premium Voice Services

America Online rolled out several enhancements to its AOL Call Alert and AOL Voicemail services, including the "telemarketing call reducer" feature that helps subscribers cut down on annoying telemarketing "phone spam" dialed by a computer. By selecting the "I Don't Know You" response, AOL Call Alert sends a special tone that will cause some telemarketing computers to think that the number dialed has been disconnected, making the computer drop the call and delete the number from its call list. If the caller is a person and not a computer, they will still hear the "I Don't Know You" message after the tone. In addition, AOL Call Alert subscribers with a single phone line in the home will have the added option to answer calls while on the AOL service or to redirect the incoming call to a mobile phone number.
http://www.aol.com