Monday, May 12, 2003

Gary Forsee Outlines Sprint's Top 5 Priorities for 2003

In a shareholder meeting, Sprint's new chairman, president and CEO, Gary Forsee, outlined his top 5 management priorities:


  1. Grow top line revenues faster than peers in the market

  2. Improve customer service and satisfaction

  3. Protect and improve Sprint's bottom-line results

  4. Nurture and develop a culture of winning at Sprint

  5. Build on the company's strong brand



Bundled service offers will play a key role in future plans. Currently, 49% of Sprint's residential local customers subscribe to Sprint long distance, around 30% of Sprint's residential long distance customers also buy Sprint's PCS service, and about 18% of Sprint's PCS consumer customers also buy long distance from Sprint.


Forsee believes a recombination of the Sprint PCS and Sprint FON stocks is likely at some point, although the company has not made any firm decisions yet to do so.
http://www.sprint.com