Twilio to invest up to $750 million in Syniverse

Twilio to invest up to $750 million cash in Syniverse and become a significant minority owner of the company. The Carlyle Group, Syniverse’s current majority owner, will maintain its majority interest in Syniverse.

Syniverse, which provides secure networking and connectivity solutions to mobile network operators and enterprises, is one of the largest private IP Packet Exchange (IPX) providers in the world. 

Twilio's customer engagement platform provides next-generation communications services for channels like voice, text, chat, video, and email to over 220,000 customer accounts globally. Twilio enables software developers and companies to programmatically make and receive phone calls, send and receive text messages, and perform other communication functions using its web service application programming interfaces (APIs).

In addition, Syniverse and Twilio will enter into a wholesale agreement whereby Syniverse will process, route and deliver application-to-person (A2P) messages originating and/or terminating between Twilio’s customers and mobile network operators.

James Attwood, Executive Chairman of Syniverse said, “We are thrilled to enter into this partnership with Twilio, which we believe will accelerate our next phase of growth as the world’s most connected company. The partnership will provide Syniverse access to Twilio’s extensive enterprise and API services expertise, creating opportunities to continue to build on Syniverse’s highly innovative product portfolio that helps mobile network operators and enterprises make communications better for their customers.”

“Twilio’s vision is to build the world’s leading customer engagement platform. As messaging becomes a preferred way for consumers to communicate with brands, Syniverse helps remove the complexity of the interconnected telecommunications ecosystem, so Twilio can provide best-in-class messaging services to its customers globally,” said Chee Chew, Chief Product Officer at Twilio. 

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Twilio reports Q4 sales of $331M, up 62% yoy

Twilio posted Q4 2019 total revenue of $331.2 million, up 62% from the fourth quarter of 2018 and 12% sequentially from the third quarter of 2019. Total revenue includes revenue from Twilio SendGrid starting on February 1, 2019 (the date of acquisition). Base revenue was $306.6 million, up 65% from the fourth quarter of 2018 and 11% sequentially from the third quarter of 2019.

GAAP loss from operations of $93.8 million for the fourth quarter of 2019, compared with GAAP loss from operations of $44.0 million for the fourth quarter of 2018.
Non-GAAP loss from operations of $3.0 million for the fourth quarter of 2019 compared with non-GAAP income from operations of $2.4 million for the fourth quarter of 2018.

Key Metrics and Recent Business Highlights

• Entered into new or expanded relationships with organizations including PayPal, Southwest, Blablacar and Rappi.
• More than 179,000 Active Customer Accounts as of December 31, 2019, compared to 64,286 Active Customer Accounts as of December 31, 2018. Active Customer Accounts in the current period include the contribution from Twilio SendGrid customer accounts.
• Dollar-Based Net Expansion Rate was 124% for the fourth quarter of 2019, compared to 147% for the fourth quarter of 2018. Twilio SendGrid results do not impact the calculation of this metric in either period.
• 2,905 employees as of December 31, 2019.

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Twilio posts Q3 revenue of $295m, up 75% yoy

Twilio reported Q3 2019 revenue of $295.1 million, up 75% from the third quarter of 2018 and 7% sequentially from the second quarter of 2019 (including revenue from Twilio SendGrid, which was acquired in February). Base revenue was $275.5 million, up 79% from the third quarter of 2018 and 7% sequentially. There was a GAAP net loss of $0.64. Non-GAAP net income was $0.03 per share.

Key Metrics and Recent Business Highlights

• 172,092 Active Customer Accounts as of September 30, 2019, compared to 61,153 Active Customer Accounts as of September 30, 2018. 
• Active Customer Accounts in the current period include the contribution from Twilio SendGrid customer accounts.
• Dollar-Based Net Expansion Rate was 132% for the third quarter of 2019, compared to 145% for the third quarter of 2018. Twilio SendGrid results do not impact the calculation of this metric in the current period.
• 2,676 employees as of September 30, 2019.

“We delivered another quarter of incredible growth at scale with revenue growth of 75% year-over-year,” said Jeff Lawson, Twilio’s Co-Founder and Chief Executive Officer. “Every company needs to focus on building great digital experiences for their customers, and Twilio is becoming the modern customer engagement platform for our customers. Our announcements at our SIGNAL conference this past quarter further drive our vision of fueling the future of communications.”

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Twilio hits Q1 revenue of $233.1 million, up 81% yoy

Twilio reported revenue of $233.1 million for the first quarter of 2019, up 81% from the first quarter of 2018 and 14% sequentially from the fourth quarter of 2018. Total Revenue includes revenue from Twilio SendGrid starting on February 1, 2019 (the date of acquisition). GAAP loss from operations was $87.6 million for the first quarter of 2019, compared with GAAP loss from operations of $24.3 million for the first quarter of 2018. Non-GAAP income from operations was $3.4 million for the first quarter of 2019, compared with non-GAAP loss from operations of $4.7 million for the first quarter of 2018.

Some metrics

• 154,797 Active Customer Accounts as of March 31, 2019, compared to 53,985 Active Customer Accounts as of March 31, 2018. Active Customer Accounts in the current period include the contribution from Twilio SendGrid customer accounts.
• Dollar-Based Net Expansion Rate was 146% for the first quarter of 2019, compared to 132% for the first quarter of 2018. Twilio SendGrid results do not impact the calculation of this metric in the current period.
• 2,114 employees as of March 31, 2019.

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Twilio posts Q4 revenue of $204.3 million, up 77%

Twilio, which operates a cloud communications platform,  reported revenue of $204.3 million for the fourth quarter of 2018, up 77% from the fourth quarter of 2017 and 21% sequentially from the third quarter of 2018. GAAP loss from operations of $44.0 million for the quarter. GAAP net loss per share attributable to common stockholders, basic and diluted, was $0.47 based on 99.4 million weighted average shares outstanding in the fourth quarter of 2018, compared with GAAP net loss per share attributable to common stockholders, basic and diluted, of $0.20 based on 93.2 million weighted average shares outstanding in the fourth quarter of 2017. Non-GAAP net income per share attributable to common stockholders, diluted, was $0.04 based on 110.6 million non-GAAP weighted average shares outstanding in the fourth quarter of 2018.

"The power of our platform model was evident in our results once again, as Q4’s exceptional results capped off an incredible 2018,” said Jeff Lawson, Twilio’s Co-Founder and Chief Executive Officer. “We are excited to add email to our platform through the acquisition of SendGrid and look forward to helping our customers drive their customer engagement strategies across all of the important communication channels - voice, messaging, video, and, now email.”

Key metrics

• 64,286 Active Customer Accounts as of December 31, 2018, compared to 48,979 Active Customer Accounts as of December 31, 2017.
• Dollar-Based Net Expansion Rate was 147% for the fourth quarter of 2018, compared to 118% for the fourth quarter of 2017.
• 1,440 employees as of December 31, 2018.
• Closed the acquisition of SendGrid, the leading email API platform

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Twilio hits Q3 sales of $168.9 million, up 68% yoy

Twilio reported total revenue of $168.9 million for the third quarter of 2018, up 68% from the third quarter of 2017 and 14% sequentially from the second quarter of 2018. GAAP net loss per share attributable to common stockholders of $0.28 based on 98.0 million weighted average shares outstanding in the third quarter of 2018, compared with GAAP net loss per share attributable to common stockholders of $0.25 based on 92.2 million weighted average shares outstanding in the third quarter of 2017.

“We’re thrilled to report yet another strong quarter for revenue growth, product innovation, and customer success in Q3,” said Jeff Lawson, Twilio’s Co-Founder and Chief Executive Officer. “There are several key issues on the minds of many companies today – creating seamless omni-channel experiences, ensuring enterprise compliance, and utilizing Artificial Intelligence and bots to create better customer experiences. At our SIGNAL conference in October, we were proud to announce products aimed at helping our customers solve these pressing challenges.”

Key Metrics and Recent Business Highlights

• 61,153 Active Customer Accounts as of September 30, 2018, compared to 46,489 Active Customer Accounts as of September 30, 2017.
• Dollar-Based Net Expansion Rate was 145% for the third quarter of 2018, compared to 122% for the third quarter of 2017.
• Signed a definitive agreement to acquire SendGrid, the leading email API platform, to further our vision of creating the world’s leading cloud communications platform spanning voice, messaging, video - and coming soon - email.
• Acquired long-time partner, Ytica, to accelerate the Twlio Flex roadmap by adding highly customizable contact center reporting, speech analytics, and workforce optimization (WFO) software.
• Announced the general availability of Twilio Flex, the first fully programmable cloud contact center platform that allows enterprises to build a customized experience that supports their business needs.
• Launched Twilio , a new API that enables developers to easily process payments securely over the phone via automated Interactive Voice Response (IVR) interactions or in contact center environments.
• Received Payment Card Industry Data Security Standard (PCI DSS) Level 1 certification for our Programmable Voice product, enabling our customers to use our platform to process payments securely without having to maintain PCI compliance themselves.
• Announced Twilio Autopilot, a fully programmable, conversational AI platform for building customer bots, IVRs, and home assistant apps that can deliver omni-channel self-service capabilities to customers at scale.
• Extended our partnership with T-Mobile by creating a new developer platform for the T-Mobile Narrowband IoT (NB-IoT) network, a new network technology for the Internet of Things (IoT) that has the potential to open up a substantial market for new categories of lower cost, battery efficient internet-connected devices that don’t exist today.
• Launched the Twilio Super-SIM, expanding our efforts to provide global connectivity through a single API for our growing list of IoT customers by adding relationships with The Three Group, Singtel, and Telefonica.
• Celebrated the five-year anniversary of Twilio.org by setting a new 10-year goal to have social impact organizations around the world using the Twilio platform to help 1 billion people every year.

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Twilio Global Super SIM offers single API for global IoT

Twilio introduced a "Super SIM" that enables developers to use a single API to deploy Internet of things (IoT) devices globally.

The Super SIM leverages Twilio’s mobile core infrastructure, which is a software implementation of a mobile core, 2G, 3G and LTE Evolved Packet Core (EPC) in the cloud,  along with its Over-The-Air (OTA) platform and the company's carrier partners. The service intelligently connects IoT devices to the right network wherever the Twilio Super SIM is deployed. Twilio Super SIM is currently in private preview. A public beta will be offered in spring 2019.

The announcement was made at Twilio's SIGNAL developer conference last week in San Francisco.

Twilio said that by tackling the complexity of network connectivity and providing a single trusted relationship to manage wireless connectivity, the Twilio Super SIM lowers the barriers of entry to the IoT market.

“The paradigm of build once and deploy globally simply doesn’t exist today in the IoT industry,” said Chetan Chaudhary, general manager and vice president of IoT at Twilio. “Today, with Twilio Super SIM, developers can see network optimizations occur over the air without having to reconfigure their device. Developers expect this kind of experience when deploying software, and Twilio’s relationships with tier-one network operators enables it to offer developers the kind of development experience they deserve.”

http://www.twilio.com/super-sim

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Twilio to acquire SendGrid for $2 billion in stock

Twilio agreed to acquire SendGrid in an all-stock transaction valued at approximately $2 billion.

SendGrid specializes in trusted email delivery. Twilio operates an API-driven cloud communications platform.

Twilio said the company would offer developers a single, best-in-class platform to manage all of their important communication channels -- voice, messaging, video, and now email as well.

“Increasingly, our customers are asking us to solve all of their strategic communications challenges - regardless of channel. Email is a vital communications channel for companies around the world, and so it was important to us to include this capability in our platform," said Jeff Lawson, Twilio's co-founder and chief executive officer. "The two companies share the same vision, the same model, and the same values. We believe this is a once-in-a-lifetime opportunity to bring together the two leading developer-focused communications platforms to create the unquestioned platform of choice for all companies looking to transform their customer engagement.”

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Twilio hits Q2 revenue of $147.8 million, up 54%

Twilio, the cloud communications platform, posted total revenue of $147.8 million for the second quarter of 2018, up 54% from the second quarter of 2017 and 14% sequentially from the first quarter of 2018. There was a GAAP loss from operations of $22.0 million for the second quarter of 2018, compared with GAAP loss from operations of $7.1 million for the second quarter of 2017. Non-GAAP income from operations came in at $2.2 million for the second quarter of 2018, compared with non-GAAP loss from operations of $4.7 million for the second quarter of 2017.

“Our core voice and messaging products grew rapidly once again, and the positive customer response to Flex further reinforces our Engagement Cloud strategy,” said Jeff Lawson, Twilio’s Co-Founder and Chief Executive Officer. “Our go-to-market investments are driving growth in companies of all shapes and sizes, and we’re excited to unveil our newest set of innovations and gather our customers at our upcoming SIGNAL conference in October.”

Key Metrics and Recent Business Highlights

• 57,350 Active Customer Accounts as of June 30, 2018, compared to 43,431 Active Customer Accounts as of June 30, 2017.
• Dollar-Based Net Expansion Rate was 137% for the second quarter of 2018, compared to 131% for the second quarter of 2017.
• Launched the Twilio API for WhatsApp, allowing customers to add one of the most important global messaging channels to their applications through the same API they use for SMS, MMS, RCS, Facebook Messenger, and LINE.
• Collaborated with Google to integrate Google Cloud Contact Center AI into Twilio Flex, the first fully programmable cloud contact center platform.
• Announced Twilio Build, a new partner program to support Twilio’s growing ecosystem of technology and consulting partners as they work with Twilio to innovate for their customers, grow their businesses, and transform the communications industry through the power of software.
• Received approval from EU data protection authorities of our Binding Corporate Rules, furthering our commitment to maintaining the highest standard of data protection.
• Opened a new Atlanta office, with plans to add more than 50 employees over the next few years, including sales, human resources, and engineering roles.
• Issued $550 million in aggregate principal amount of 0.25% Convertible Senior Notes due 2023.

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Twilio's cloud communications hits Q1 revenue of $129M, up 48% yoy

Twilio reported revenue of $129.1 million for the first quarter of 2018, up 48% from the first quarter of 2017 and 12% sequentially from the fourth quarter of 2017. AAP loss from operations of $24.3 million for the first quarter of 2018, compared with GAAP loss from operations of $14.8 million for the first quarter of 2017. Non-GAAP loss from operations of $4.7 million for the first quarter of 2018, compared with non-GAAP loss from operations of $3.7 million for the first quarter of 2017.

Twilio had 53,985 active customer accounts as of March 31, 2018, compared to 40,696 active customer accounts as of March 31, 2017.

"We are honored that a growing list of companies around the world are placing their trust in Twilio. Our first quarter results exhibited broad-based strength across multiple areas of our business, especially with continued expansion with existing customers,” said Jeff Lawson, Twilio’s Co-Founder and Chief Executive Officer. “Our continued devotion to innovation was highlighted by the launch of Twilio Flex - the first fully programmable cloud contact center application platform.”

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Twilio posts sales of $115 million, up 41% yoy

Twilio, which enables developers to embed messaging, voice, and video capabilities directly into their software applications, reported Q4 2007 revenue of $115.2 million, up 41% from the fourth quarter of 2016 and 15% sequentially from the third quarter of 2017.

There was a GAAP loss from operations of $20.2 million for the fourth quarter of 2017, compared with GAAP loss from operations of $12.8 million for the fourth quarter of 2016. Non-GAAP loss from operations was $3.9 million for the fourth quarter of 2017, compared with non-GAAP profit from operations of $0.1 million for the fourth quarter of 2016.

Twilio was serving 48,979 active customer accounts as of December 31, 2017, compared to 36,606 as of December 31, 2016.

“We are kicking off our tenth year as a company with fabulous momentum. I’m very proud of the team for our fourth quarter performance, but my excitement lies in the foundations we’ve laid for the next ten years of Twilio,” said Jeff Lawson, Twilio’s Co-Founder and Chief Executive Officer. “We are poised for a stellar year ahead, built on our relentless focus on customer success, quality, and software-fueled innovation.”

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Twilio's Q3 revenue tops $100 million

Twilio, which enables developers to embed messaging, voice, and video capabilities directly into their software applications, reported its first $100 million quarter. Twilio's Q3 revenues amounted to $100.5 million, up 41% from the third quarter of 2016 and 5% sequentially from the second quarter of 2017. There was a GAAP loss from operations of $24.0 million for the third quarter of 2017, compared with GAAP loss from operations of $11.3 million for the third quarter of 2016. Non-GAAP loss from operations of $7.7 million for the third quarter of 2017, compared with non-GAAP loss from operations of $3.4 million for the third quarter of 2016.

Twilio reported 46,489 active customer accounts as of September 30, 2017, compared to 34,457 as of September 30, 2016.

“We hit a number of exciting milestones in Q3, including our first $100 million revenue quarter, our first enterprise license agreement for our higher level software products, and the launch of Twilio Studio,” said Jeff Lawson, Twilio’s Co-Founder and Chief Executive Officer.

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Twilio Posts Q4 Revenue of $82.0 million, up 60% YoY

Twilio reported Q4 revenue of $82.0 million, up 60% from the fourth quarter of 2015 and 15% sequentially from the third quarter of 2016. GAAP loss from operations of $12.8 million for the fourth quarter of 2016, compared with GAAP loss from operations of $8.2 million for the fourth quarter of 2015. Non-GAAP income from operations of $0.1 million for the fourth quarter of 2016, compared with non-GAAP loss from operations of $5.0 million for the fourth quarter of 2015.

“Our fourth quarter and full year results demonstrate the power of our platform business model that starts with developers and extends to some of the largest enterprises in the world,” said Jeff Lawson, Twilio’s Co-Founder and Chief Executive Officer. “As we look into 2017, we will continue to invest in innovation and growth with the goal of powering the software-based future of communications.”

Key Metrics and Recent Business Highlights

• 36,606 Active Customer Accounts as of December 31, 2016, compared to 25,347 Active Customer Accounts as of December 31, 2015.
• Dollar-Based Net Expansion Rate was 155% for the fourth quarter of 2016, compared to 172% for the fourth quarter of 2015.
• Released dual-channel recording, enabling high accuracy call transcription for sales and call center use cases.
• Extended Twilio Interconnect to support Twilio Client, allowing customers to use private network connections to Twilio for WebRTC based calling.
• Introduced the Twilio Porting API, making it easier for customers to port their existing phone numbers to our platform.
• Announced a SIP Registration API, allowing SIP-enabled devices or softphones to connect directly to our Programmable Voice offerings.
• Acquired Beepsend, a Sweden-based Application to Person (A2P) messaging provider, to enhance the capabilities of the Twilio Super Network.

http://www.twilio.com

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Twilio Hits Q2 Revenue of $64.5 Million, up 70% YoY

In its first earnings release as a public company, Twilio reported revenue of $64.5 million for the second quarter of 2016, up 70% from the second quarter of 2015 and 9% sequentially from the first quarter of 2016. Base revenue of $56.4 million for the second quarter of 2016, up 84% from the second quarter of 2015 and 13% sequentially from the first quarter of 2016. GAAP loss from operations of $10.9 million for the second quarter of 2016, compared with GAAP loss from operations of $9.5 million for the second quarter of 2015.

“We delivered strong results in our first quarter as a public company, as we saw continued growth across our product lines,” said Jeff Lawson, Twilio’s Co-Founder and Chief Executive Officer. “Customers around the world use Twilio to build differentiated experiences for their end users by embedding communications into their software applications. The successful completion of our IPO in June will provide additional capital and brand visibility to drive our growth in the future as we look to fuel the future of communications."

Second Quarter 2016 Financial Highlights

A few metrics and recent highlights

• 30,780 Active Customer Accounts as of June 30, 2016, compared to 21,226 Active Customer Accounts as of June 30, 2015.
• Dollar-Based Net Expansion Rate was 164% for the second quarter of 2016, compared to 149% for the second quarter of 2015.
• Became a featured partner of Facebook Messenger and announced integration into the Messenger platform.
• Launched Twilio Notify, an API for orchestrating notifications across SMS, push notifications, and messaging applications.
• Introduced Twilio Programmable Wireless, the first communications platform designed for developers and businesses to easily program cellular connectivity.
• Expanded our relationship with Amazon Web Services to include delivery of SMS messages for AWS’s Simple Notification Service.
• Launched Sync, a real-time state synchronization API.

https://www.twilio.com/

Twilio's Completes IPO 

Wednesday, June 22, 2016  #Cloud, IPO, Software, Twilio  No Comments

Twilio announced the pricing of its public offering of 10,000,000 shares of Class A common stock at a price of $15.00 per share. The shares are expected to begin trading on the New York Stock Exchange on June 23, 2016 under the symbol “TWLO.”

Twilio's platform enables developers to embed real-time communication and authentication capabilities directly into their software applications. The company was founded in 2008 and has over 500 employees, with headquarters in San Francisco and other offices in Bogotá, Dublin, Hong Kong, London, Mountain View, Munich, New York City, Singapore and Tallinn.

http://www.twilio.com

• Twilio was founded by Jeff Lawson, previously a Product Manager for Amazon Web Services, and Evan Cooke, previously a Postdoctoral research fellow in network security and distributed systems at the University of Michigan.

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Twilio's IPO Priced at $15

Twilio announced the pricing of its public offering of 10,000,000 shares of Class A common stock at a price of $15.00 per share. The shares are expected to begin trading on the New York Stock Exchange on June 23, 2016 under the symbol “TWLO.”

Twilio's platform enables developers to embed real-time communication and authentication capabilities directly into their software applications. The company was founded in 2008 and has over 500 employees, with headquarters in San Francisco and other offices in Bogotá, Dublin, Hong Kong, London, Mountain View, Munich, New York City, Singapore and Tallinn.

http://www.twilio.com

• Twilio was founded by Jeff Lawson, previously a Product Manager for Amazon Web Services, and Evan Cooke, previously a Postdoctoral research fellow in network security and distributed systems at the University of Michigan.

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